Archive for 'General'
Will you be running in the morning?
Thomas Friedman quotes an old African proverb
Posted: November 15th, 2005 under General.
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How not to operate a help desk
Let me first state that I am NOT one of those people that loves to complain about help desk support every time I encounter an IVR system or “Jack” in Bangalore, India but……today I had the opportunity (in the loosest definition of the word) to interactive with my local Comcast help desk. I should point […]
Posted: October 25th, 2005 under General.
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Illegitimi non Carborundum
Illegitimi non Carborundum flummery
Posted: October 19th, 2005 under General.
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