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Archive for 'General'

Will you be running in the morning?

Thomas Friedman quotes an old African proverb

How not to operate a help desk

Let me first state that I am NOT one of those people that loves to complain about help desk support every time I encounter an IVR system or “Jack” in Bangalore, India but……today I had the opportunity (in the loosest definition of the word) to interactive with my local Comcast help desk. I should point […]

Illegitimi non Carborundum

Illegitimi non Carborundum flummery